ELD 247 INC. – Privacy Policy

This Privacy Policy (“Policy”) describes how ELD 247 INC. (“Company,” “we,” or “us”) collects, uses, stores, and protects information obtained from customers (“Customer,” “you,” or “your”) in connection with the Company’s Equipment, Services, website, applications, and communications. This Policy is incorporated into and governed by the Master Purchase and Subscription Agreement (“Agreement”).

1. Information We Collect

We may collect the following categories of information in connection with providing Equipment and Services:

  • Account Information: Customer name, business name, address, email, phone number, billing information.

  • Device and Fleet Data: GPS location, vehicle movement, engine hours, miles driven, diagnostic data, and other telematics information.

  • Driver and User Data: Hours‑of‑Service logs, DVIR entries, IFTA mileage, inspection data, and other compliance‑related information.

  • Technical Information: IP addresses, device identifiers, app usage data, and system performance metrics.

  • Communications: Emails, support requests, and text message interactions.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and support Equipment and Services

  • Ensure FMCSA and DOT compliance

  • Improve system performance and user experience

  • Process payments and manage accounts

  • Communicate service updates, notices, and support information

  • Comply with legal, regulatory, and safety obligations

3. Data Sharing and Disclosure

We do not sell Customer information. We may share information only as necessary to:

  • Provide Services through authorized subcontractors or licensors

  • Comply with legal, regulatory, or governmental requests

  • Protect Company rights, property, or safety

  • Support DOT, FMCSA, or other regulatory inspections or audits

All third parties are required to maintain confidentiality and use information solely for permitted purposes.

4. Mobile Information & Messaging Privacy

No mobile information will be shared with any third parties or affiliates for marketing or promotional purposes. This includes phone numbers, text message content, opt‑in data, and consent records.

All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with or obtained by any third parties.

If you wish to stop receiving future communications, you may opt out at any time by:

  • Texting STOP, or

  • Contacting us at info@eld247.biz

Message frequency varies. Message and data rates may apply.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect Customer information. While no system is completely secure, we take appropriate measures to prevent unauthorized access, disclosure, or misuse.

6. Data Retention

We retain information for as long as necessary to:

  • Provide Services

  • Comply with legal and regulatory requirements

  • Maintain audit trails and operational records

Upon termination, data may continue to be stored as required by law or regulatory agencies.

7. Customer Responsibilities

Customer is responsible for:

  • Obtaining all legally required consents from drivers and users

  • Ensuring lawful use of Equipment and Services

  • Notifying users of tracking, monitoring, and data collection activities

8. Access, Updates, and Requests

Customers may request updates or corrections to their account information by contacting Company support. Additional verification may be required to protect account security.

9. Changes to This Policy

Company may update this Policy from time to time. Continued use of Equipment or Services after changes become effective constitutes acceptance of the updated Policy.

10. Contact Information

For questions regarding this Policy or your data, contact:

ELD 247 INC.
Email: info@eld247.biz